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Get in touch: We’re here to help!

Whatever your question or query, we’re here to help you find a solution. You can speak to an expert straight away by selecting a category below. If you can’t find the right hotline in the list, please complete the contact form and we’ll respond as soon as possible.

Customer Service & Support – Professional Dictation

Need information or advice? We always endeavour to assist you as best we can.

Call our Service Hotline (**Countries listed below):
00800 67 10 86 00 * or +49-40-23773-899
(Available Mon – Thu, 9 am to 6 pm, Fri 9 am to 3:30 pm CET)
E-mail-Support

Call our Service Hotline (Croatia):
+3851 6401 202 0049-40-23773-899
(Available Mon – Fri, 9 am to 5 pm)
E-mail-Support

Call our Service Hotline (Slovenia):
(01) 620 40 47 040 799 557
(Available Mon – Fri, 9 am to 4 pm)
E-mail-Support

Customer Service & Support – Audio Recording

Need information or advice? We always endeavour to assist you as best we can.

Call our Service Hotline (**Countries listed below):
00800 67 10 83 00 * or +49-40-23773-899
(Available Mon – Thu, 9 am to 6 pm, Fri 9 am to 3:30 pm CET)
E-mail-Support

Call our Service Hotline (Croatia):
00385 91 4899 041 0049-40-23773-899
(Available Mon – Fri, 9 am to 5 pm)
E-mail-Support

Call our Service Hotline (Slovenia):
(01) 546 11 00 (01) 546 10 00
(Available Mon, Tue and Thu, from 8 am to 4 pm, Wed from 8 am to 6 pm, Fri from 8 am to 3 pm)
E-mail-Support

* All 00800-calls are free of charge.

** Only valid for Austria, Belgium, Denmark, Finland, France, Germany, Luxemburg, Netherlands, Norway, Portugal, Poland, Serbia & Montenegro, Spain, Sweden, Switzerland, United Kingdom and Russia.

Some phone service providers do not permit access to 00800 numbers or require an additional prefix. Charges may apply here. Please contact your service provider directly for more details.