with the COVID-19 outbreak, we have limited our services and customer support is to be provided via e-mail only. This may potentially become restricted altogether, as the pandemic continues.
Should you have any questions for us, please feel free to contact us and we will endeavour to reply as soon as possible.
Thank you for your understanding and we are sorry for any inconveniences caused.
Get in touch: We’re here to help!
Whatever your question or query, we’re ready to help you find a solution. You can speak to an expert straight away by selecting a category below. If you can’t find the right hotline in the list, please fill in the contact form and we’ll respond as soon as possible.
Customer Service & Support
Need information or advice? We always endeavour to assist you as best we can.
Go to our contact form
Not sure which product is right for you? We’ll help you identify the right model.
Call our experts (**Countries listed below):
00800 67 10 83 00 * or +49-40-23773-899
(Available Mon – Thu, 9 am to 6 pm, Fri 9 am to 3:30 pm CET)
* All 00800-calls are free of charge.
Some phone service providers do not permit access to 00800 numbers or require an additional prefix. Charges may apply here. Please contact your service provider directly for more details.
** Only valid for Austria, Belgium, Denmark, Finland, France, Germany, Luxemburg, Netherlands, Norway, Portugal, Poland, Spain, Serbia & Montenegro, Sweden, Switzerland, United Kingdom and Russia.