Mobile Version Hide

You appear to be browsing this site using Internet Explorer 6. This browser is now out of date.
For safer, more reliable browsing it is recommended that you upgrade your browser to one of these browsers:

Firefox / Safari / Opera / Chrome / Internet Explorer 8+

Welcome to OM Digital Solutions Service & Support

The official OM Digital Solutions Support site for cameras and lenses. Get quick, easy access to your product manual, downloads and online support.

  • OM Digital Solutions Repair Service

    If you ever have product problems, we offer you a fast and reliable assistance.

  • Warranty Regulations

    European Service Warranty and 3 Years Extended Warranty

  • Downloads

    Get the latest downloads for your Olympus Camera, Lens & Software

  • Contact

    We are happy to help

  • Dealer Locator

    Find your nearest OM Digital Solutions dealer

  • Product finder

    Find the perfect camera and lens for your needs

  • Test & WOW

    Test drive our cameras

  • Track your repair

    See where your repair is

Latest news

All news

  • 07/19/2021

    Firmware update for E-M1X / E-M1 Mark III

    Attention E-M1X and E-M1 MKIII owners, there is a small firmware update available today designed to fix a couple of bugs with external audio devices connected.
    Check out the details on the individual product's download pages.

    Go to Downloads
  • 12/03/2020

    Firmware update for several OM-D cameras

    Check out the firmware updates for below products and get detailed information in the download area:
    E-M1X
    E-M1 Mark III
    E-M1 Mark II
    E-M5 Mark III

    Go to Downloads
  • 11/17/2020

    New Firmware for E-M1X with Bird Detection

    To enable the E-M1X photographers to take full advantage of the potential of the new super telephoto and other M.Zuiko lenses, the firmware has been enhanced: Bird detection has been added to the Intelligent Subject Detection. With this new function, the camera automatically prioritizes detection of a bird's eye for focusing and tracking so the photographer can concentrate on composing images to capture a moment. The new firmware also includes various functional improvements such as RAW video data output to support professional video production.

    Discover now

Service Announcements

  • 05/15/2020

    Make the most of your time at home with Olympus.

    Develop your photography skills, explore new genres of photography, and delve deeper into your camera’s functions. We’ve compiled tutorials with creative ideas for photography at home, and our Olympus Visionaries are here for you with webinars, blogs, and podcasts. Be sure to come back often, as the content is continuously growing.

    Discover now
  • 05/02/2018

    OSS (Open Source Software) information for the M.Zuiko Digital ED 8mm F1.8 PRO lens

    Olympus have found an omission regarding the use of OSS (Open Source Software) in the instruction manual of the M.Zuiko Digital ED 8mm F1.8 PRO. A revised instruction manual can now be downloaded from our downloads page.

    Go to Downloads
  • 12/01/2017

    Information regarding usage of new Panasonic 200mm lens on Olympus cameras

    Please be informed that the auto focus (AF) function may not operate correctly when the new Panasonic LEICA DG ELMARIT 200mm F2.8 lens is attached to an Olympus Micro Four Thirds camera. Olympus will release firmware updates to solve this issue for all affected camera models according to the following schedule:

    E‑M1 Mark II / E‑M5 Mark II / PEN‑F : February 2018
    E‑M1 / E‑M10 Mark III / E‑M10 Mark II / E‑PL8 / E‑PL7 : Spring 2018
    E‑M5 / E‑M10 / E‑P5 / E‑P3 / E‑P2 / E‑P1 / E‑PL6 / E‑PL5 E‑PL3 / E‑PL2 / E‑PL1s / E‑PL1 / E‑PM2 / E‑PM1 / A01 : Until the end of 2018

    We sincerely apologize for any inconvenience this may cause.

  • 05/21/2015

    Urgent notification for all users of the VG-170 camera

    Hamburg, 21 May 2015 – Due to a technical fault that can cause slight electric shock if the VG-170 camera is subjected to strong impact, Olympus is offering a free inspection and repair service to all users of this camera. Users of the VG-170 are advised to contact Olympus Customer Service as soon as possible to arrange for an inspection.  

    No risk of serious injury
    The potential electric shock may occur if the camera has been subjected to a strong impact and the user subsequently operates the zoom lever or shutter release. The electric shock does not represent a serious risk of injury. However, it can cause significant numbness of the fingertip, and thus discomfort. As of May 2015, this fault has affected three out of approximately 430,000 VG-170 cameras sold worldwide until end 2013. Olympus has notified the competent authorities for information purposes.

    How to contact Olympus
    To eliminate this possibility, Olympus urgently requests that owners of the VG-170 contact Olympus Customer Support before using their camera again – by calling 00800 67 10 84 00*. Olympus customer advisors are standing by with details of how to submit your camera for inspection and repair. Alternatively, send an e-mail to camera.repair.uk@olympus.eu. If you contact us in writing, please be sure to include your camera’s serial number in the e-mail. You’ll find this number on the bottom of your camera.
    Kindly accept our apologies for any inconvenience this issue might cause. Your satisfaction is our number one priority and we go to great lengths to ensure Olympus products meet the rigorous quality standards expected by our customers at all times.

    * Free phone number. Mondays-Thursdays 9-18:00, Fridays 9-15:30 CET

Firmware updates

  • 07/19/2021

    Firmware update for E-M1X / E-M1 Mark III

    Attention E-M1X and E-M1 MKIII owners, there is a small firmware update available today designed to fix a couple of bugs with external audio devices connected.
    Check out the details on the individual product's download pages.

    Go to Downloads
  • 12/03/2020

    Firmware update for several OM-D cameras

    Check out the firmware updates for below products and get detailed information in the download area:
    E-M1X
    E-M1 Mark III
    E-M1 Mark II
    E-M5 Mark III

    Go to Downloads
  • 11/17/2020

    New Firmware for E-M1X with Bird Detection

    To enable the E-M1X photographers to take full advantage of the potential of the new super telephoto and other M.Zuiko lenses, the firmware has been enhanced: Bird detection has been added to the Intelligent Subject Detection. With this new function, the camera automatically prioritizes detection of a bird's eye for focusing and tracking so the photographer can concentrate on composing images to capture a moment. The new firmware also includes various functional improvements such as RAW video data output to support professional video production.

    Discover now
  • 08/04/2020

    Firmware Update for several OM-D and PEN cameras

    Check out the firmware updates for below products and get detailed information in the download area:
    E-M1X
    E-M1 Mark III
    E-M1 Mark II
    E-M5 Mark III
    M.Zuiko Digital ED 12-100mm F4 IS PRO

    Go to Downloads

Downloads

  • 07/02/2020

    Your OM-D camera can become a webcam

    OM-D Webcam Beta is an application to use OM-D cameras as a Webcam by connecting the camera to a computer.

    Read more
  • 01/28/2019

    New Olympus Workspace software - Perfect to support workflows for photographers

    The new Olympus Workspace software replaces Olympus Viewer 3 and is now available for download. Supporting various styles of photography workflows, this software is packed with features that meet the demands of professional photographers, including a more customisable screen layout and high-speed RAW preview.

    Read more
  • 12/22/2015

    Software update for OLYMPUS A-GPS Utility (Mac)

    The software update version 1.2 for OLYMPUS A-GPS Utility (Mac) is now available. - Supports Mac OS v10.11.

    Read more